Capabilities

FMW Friedrich is a specialist in riveting technology and much more than that: a contact for customer requirements and a forward-thinking partner with a profound knowledge of customers’ needs.

Our aim is to convince you in the long term through effectiveness and reliability. We therefore rely on the principle of quality instead of quantity. Our tailored solutions guarantee highest productivity, significant cost savings and long-term customer satisfaction.

Comprehensive Service for Long-Term Customer Support

FMW Friedrich stands for modern and reliable technical solutions as well as trusting, long-term customer relationships. We uphold this commitment through excellent service, helping to minimize downtime and the effects of product discontinuations on your production.

• Flexibly equipped test laboratory for a wide range of riveting tests and sample riveting
• Practical process support and consulting provided by experienced technicians and engineers
• Rapid production of application-specific fixtures and tools for testing purposes and sample series
• Optimization and cost reduction during the planning phase through early validation of the riveted joint

• Permanent stocking of all commonly required parts for riveting machines
• In-house spare parts production allows time-critical components to be prioritized
• High availability and express delivery
• Pre-assembly of components and project-specific configuration
• Complete kits for overhauling assemblies
• Installation support via remote assistance
• Worldwide partner network for an optimum local spare parts supply

At our facility in Remshalden, we offer individual service solutions for virtually every machine ever manufactured by FMW Friedrich, including:

• Inspection and maintenance
• Repairs
• Complete overhauls
• Express repairs
• Modernization
• Modifications and conversions

Replacement or loan machines are available.

On-site service provided by FMW service technicians and programmers – worldwide

• Fault and root cause analysis
• Troubleshooting
• Technical consulting and setup assistance
• Training for your employees
• Calibration and testing services
• Commissioning of our products
• Repair service solutions

Our centralized FMW Friedrich After-Sales Service organization ensures that you always have the same points of contact, reducing the administrative effort required on your side.