Customer focus is no coincidence for us, but the basis for success

FMW Friedrich is a specialist in riveting technology and much more than that: a contact for customer requirements and a forward-thinking partner that has an profound knowledge of customers’ needs.

Our aim is to convince you in the long term through effectiveness and reliability. We therefore rely on the principle of quality instead of quantity. Our tailored solutions guarantee  highest productivity, significant cost savings, and long-term customer satisfaction.

Consultation / Analysis

  • Recording and analysis of customer requirements by competent technical sales staff
  • Structural feasibility tests
  • Support in the optimization of production processes
  • Requirements matching with FMW standard
  • Comparison with realized, proven and trusted solutions

Development Design

  • Individual approach to finding solutions based on the defined conditions in terms of technology and mode of operation
  • Sample riveting in the test laboratory
  • Extensive quote preparation
  • Revision by/with customers
  • Variants and modifications
  • Adaptation or expansion of standard solutions

Production / Assembly

  • Quality management system in accordance with DIN ISO 9001:2015
  • High level of vertical integration of our products
  • Production and assembly from a single source
  • FMW Friedrich controller software flexibly adaptable as per customer request
  • If applicable, short-term riveting machine and riveting unit assembly from the warehouse

Commissioning service After-sales service

  • Commissioning of machines and systems by trained and experienced service technicians and programmers
  • Inclusion of our sales and service partners at start of production
  • Our well-stocked parts warehouse guarantees high availability and fast spare parts shipment – worldwide
  • After-sales service such as training, familiarization, free telephonic support and remote support

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